We have been in the industry since 1984, but we have operated under this name since 1995.
Our primary professional activities encompass a wide range of integrated voice and information systems, with a particular focus on call center solutions over the past decade.
In addition, we have expanded our services to include fire alarm systems, surveillance camera systems, sound systems, and smart building systems.
We leverage our experience to help our clients enhance the efficiency of their existing integrated information and communication systems and related applications.
Explore our full range of services to discover how we can tailor our expertise to meet your unique business needs.
If you are looking for unified communications solutions, we are offering you a leading range of innovative systems turning communications’ complexity into unified, flexible and easy to use communication experiences that designed according to your company’s size, traffic, branches and budget.
Our unified communications solutions cover IP telephony system, VOIP solutions, Gateway and wide range of IP telephone units.
Call Center Platform is an application that has the functionality for managing customer communications coming from multiple channels and sources. It helps agents at making outgoing calls, handling incoming calls, tracking of call metrics, and performing workforce management.
Our Call Center Solution – over On-Premise, Cloud & hybrid - is offering:
Omni Channel Customer Engagement (Voice, SMS, Email & Website chat), Social media integration over chat boot (Facebook, Instagram) and WhatsApp business integration.
Also we are offering outsourcing Call Center for small and medium business
We provide integrated systems and offer complete security solutions including IP cameras, control units and networks.
IP cameras are popular for keeping an eye on your property, your house, and your office space. With these cameras, we will provide you with live video and audio feeds that you can access remotely for all your security and surveillance needs and our collection include indoor, outdoor, wired, wireless, day and night cameras.
Whether you have a small business with no IT expertise, or a growing midsize company or an established large enterprise, our networking solutions can meet your needs ensuring you are been connected securely with all your data, employees and teamwork regardless of where you are.
We aim to help businesses evolve by providing high speed, extremely reliable connectivity and highly secured solutions with all the cost effectiveness and flexibility required so you can enjoy a secure and easy to manage environment.
With our expertise, we help build data center infrastructure.
A fire alarm system is a building system designed to detect, alert occupants, and alert emergency forces of the presence of fire and smoke.
We are offering all related modules, which enable the integration between the Fire Alarm System and the other alarm, announce acoustic and telephone systems.
When evaluating of the below fire alarm systems, consider the following key features and what your needs : Detection Technology, Integration Capabilities, Monitoring Options, User-Friendly Interface ,Scalability and the budget Brands
A smart building concept is a integrated solution that uses internet-connected devices to enable the remote monitoring and management of appliances and systems, such as lighting, heating, surveillance and water irrigation systems, often using a smart building app on their smartphone or another networked device.
A part of the internet of things (IoT), smart systems and devices often operate together, sharing consumer usage data among themselves and automating actions based on the predefined preferences.
In addition, we are offering a wide range of smart systems including sound systems, Nursery system, Queuing Systems, Access Control Systems and Security Systems, which enable a total solution for commercial building
With over 30 years of experience, we help organizations design, implement and develop their technology environment through a package of integrated proposals and solutions that take into account future vision, integration and cost.
The technology is a broad term and with our consultations in this field, we determine what services your company needs and decide what equipment can best deliver those services. By deeply understanding the newest available technologies, we evaluate your current systems, and make cost-saving recommendations to take your business to the next level.
Managed services is the practice of outsourcing part of management responsibilities and functions. It is a strategic method for improving operations and cutting expenses.
Operation Services & partial or complete Administration Service for the IT infrastructure, Servers, Storages, Networking and Voice and telecommunication Systems
We started big and Xerox was our first client
“We have been using this company since 2002 and we rely on it completely to manage the group’s communications and network systems. Over the years, the company has proven to be a reliable and trustworthy partner.”
Awny Tawfik
Board Member
Amiral Holding Group
" The company has professionally and within days operated the latest IP Telephony system at our headquarters, and based on our successful experience, I will nominate it to the Chamber members as a technology partner worthy of trust.”
Sameh Maged
Financial Manager
Real Estate Development Chamber
FEI
"When we needed to manage our customers' calls, Integrated Group Ampere implemented the "call center" and when the project was successful, the company turned into a consultant for us to manage the communications and networking solutions in the group ."
Mahmoud Yehia
Engineering Dept. Manager
Amiral Holding Group
Let us receive your request and our team will professionally work on developing solutions that suit you.